Mouse Stops Working Then Num Lock Lets It Work Again

For me, after a time, the keyboard and mouse start working.  It's actually very abrasive; as a consequence, I never close off my Win10 PC; but I don't upgrade my other PCs.

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Hi Sean,

Thank you for using Windows ten.

I empathise your concern and would suggest you to try to boot into Prophylactic Mode with Networking. Here is the steps:

  • Printing and agree the shift key while clicking on Restart at the login Screen (Bottom right corner) > Troubleshoot>Avant-garde Options>Startup Settings> Restart >>Choose Enable Safe mode with networking.

If the mouse/keyboard works, then update the Mouse and keyboard driver. Here is the steps:

  • Press Windows+X key on your desktop and select Device Manager.

  • Locate the mouse drivers, expand, right click and click on Update.

If information technology doesn't aid, then I would advise you to uninstall and re-install the drivers in compatibility mode. Hither is the steps:

  1. Go to your manufacturer's website and download the Commuter'southward setup file for your computer.
  2. Press Windows Key + R on your desktop screen to go to run box.
  3. Type devmgmt.msc and striking Enter.
  4. Under Driver, expand, then right click and select Uninstall.
  5. If y'all are prompted to Confirm and then Ostend.
  6. Become to the location where you had saved your downloaded setup files of the drivers and right click, then select Properties.
  7. Select Compatibility Tab.
  8. Identify a bank check marker next to Run this program in Compatibility mode and select the operating system appropriately from the drib down listing.
  9. Permit the driver to install and then cheque the functionality.

Go on us informed near the status of the issue and let u.s. know if you need further assistance and we'll be happy to assistance you.

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That's completely useless: all of that requires that the  keyboard and mouse are working which is the whole problem!

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I'm with y'all Sean all completely useless, I accept tried the aforementioned as you.

I tin can run across shared files on the calculator across the network, I have even tried to RDP, just that as I don't have that enabled on the Windows 10 destination machine I am a trivial scuppered there too.

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That'south completely useless: all of that requires that the  keyboard and mouse are working which is the whole problem!

Exactly. However, I have institute a solution!

I re-installed Windows 7 Dwelling house Edition (pre sp1), Did all 200+ updates. Re-installed all software every bit needed.

Now before I update, I look until Windows ten gets fixed.

Sheesh.

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And then after a bunch of dead ends I finally did a clean wipe and reinstalled Windows seven.

Then I reinstalled all of the updates (took two days).

Then I installed windows x once I got enough updates that the option came back.

At present it works fine.

But I'm going to send MS a bill for $3,000 in wages since I'one thousand apparently doing their work for them.

The only thing dissimilar that I can tell that I did the second time around was that the first time I did the install I was using an SSD cache, and the second fourth dimension I didn't. Who knows why that would matter.

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Having the same problem, although with the SurfaceBook. All troubleshooting and diagnostic tests accept proved useless. Demand to find an alternative asap

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Navneet,

Cheers for your response merely do I need to indicate out the obvious to you lot and every other tech person?  The original poster said his mouse and keyboard weren't working at the lock screen.  Since they are working how are they supposed to press keys?   Your solution won't piece of work.

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So? Someone constitute the solution? :( I have the same problem :(

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Source: https://answers.microsoft.com/en-us/windows/forum/all/keyboard-and-mouse-unresponsive-at-lock-screen/ba98f30e-ae57-4ccc-8383-ca0b17474960

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